Hi friends,
alle meine Tel-Nummern werden nach dem Software-Update nicht wiederhergestellt!.
Habe mit meinem V3 ein Software-Update online durchgeführt (ohne HelloMoto auf dem PC, da CD nicht vorhanden) . Dabei musste ich zustimmen, dass meine persönlichen Daten auf den PC gespiegelt werden und nach dem Update wieder hergestellt werden. (... ich habe bis dato noch keine Sicherung! )
Also OK und los ging es... alles anscheinend ohne Probleme bis dann während der Datenwiederherstellung plötzlich bei 19% ein Problem gemeldet wurde "Fehler. Der Updatevorgang konnte nicht abgeschlossen werden". ...Das wiederholte sich 3x.
Entsprechend der Anleitung habe ich dann alles probiert (USB off/ on, Telefon aus/ an), aber das Update kommt immer höchstens bis 20%, dann wieder Abbruch. Aber von 100 Tel-Nummern hat er grademal 6 wiederhergestellt!!!
Ich traue mich jetzt kaum, ein neues Update zu starten, denn dann sichert er nur noch den kläglichen Rest meiner Tel-Nummern und die Original BAK meiner 100 TelNummern ist ggfs. ganzz weg.
Also die erste dringende Frage: meine gesamten Daten sich z.Zt. (hoffentlich) noch auf dem PC - WER WEISS WOHIN DIESE DATEN WÄHREND DES UPDATE GESICHERT WURDEN??
-------------
Vielleicht hat sogar jemand Ahnung, das Logfile des update zu interpretieren. Denn dort sind einige Driver offensichtlich beim Software-Update nicht geladen worden. Logfile unten angehängt.
Mit bestem Dank für Eure Erste Hilfe
Nordtanne
09 18:13:27.
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[18:13:27 / 000.002] checkVersion: major 5, minor 1, build 2600, revision "Service Pack 3", architecture 0, suite mask 0x0100.
[18:13:27 / 000.002] checkVersion: Driver package version from ini 3.7.0.
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[18:13:27 / 000.002] checkMsiDetails: enumerating MSI details key.
[18:13:27 / 000.002] checkMsiDetails: key "Installation Type" had value "Motorola End User Installation".
[18:13:27 / 000.002] checkMsiDetails: key "Version" had value "3.7.0".
[18:13:27 / 000.002] checkMsiDetails: closing MSI details key.
------------------------------------------------------------------------------------------------------------------------------------------------------
[18:13:27 / 000.002] checkWdfVersion: checking for presence/version of WDF library.
[18:13:27 / 000.002] checkWdfVersion: WDF library does not exist (this is OK).
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[18:13:27 / 000.003] loadLatestDrivers: found driver settings in C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\SDI_Installation.ini.
[18:13:27 / 000.003] loadLatestDrivers: loading driver section "Drivers"...
[18:13:27 / 000.008] parseInfLine: loaded INF file motodrv.inf (08/21/2008, 3.0.1.0) for driver "Drivers" successfully.
[18:13:27 / 000.010] parseSysLine: loaded SYS file motodrv.sys (3.0) for driver "Drivers" successfully.
[18:13:27 / 000.010] parseInfLine: loaded INF file motccgp.inf (08/21/2008,2.4.0.0) for driver "Drivers" successfully.
[18:13:27 / 000.012] parseSysLine: loaded SYS file motccgp.sys (2.4.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:13:27 / 000.013] parseSysLine: loaded SYS file motccgpfl.sys (1.5.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:13:27 / 000.014] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:13:27 / 000.016] parseInfLine: loaded INF file motmodem.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:13:27 / 000.018] parseSysLine: loaded SYS file motmodem.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:13:27 / 000.018] parseInfLine: loaded INF file motport.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:13:27 / 000.020] parseSysLine: loaded SYS file motport.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:13:27 / 000.020] parseInfLine: loaded INF file motousbnet.inf (03/03/2008, 2.0.0.0) for driver "Drivers" successfully.
[18:13:27 / 000.021] parseSysLine: loaded SYS file motousbnet.sys (2.0.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:13:27 / 000.023] parseSysLine: loaded SYS file motfilt.sys (6.1.0.0) for driver "Drivers" successfully.
[18:13:27 / 000.024] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:13:27 / 000.024] loadLatestDrivers: loaded driver section "Drivers" successfully.
[18:13:27 / 000.024] loadLatestDrivers: loading driver section "Always Remove"...
[18:13:27 / 000.026] loadLatestDrivers: loaded driver section "Always Remove" successfully.
[18:13:27 / 000.026] loadLatestDrivers: loading driver section "InstanceID Remove"...
[18:13:27 / 000.026] loadLatestDrivers: loaded driver section "InstanceID Remove" successfully.
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[18:13:27 / 000.026] findInstalledInf: searching for installed INF files...
[18:13:35 / 007.896] findInstalledInf: search complete.
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[18:13:35 / 007.896] findInstalledSys: searching for installed SYS files...
[18:13:35 / 007.915] findInstalledSys: search complete.
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[18:13:35 / 007.915] updateDrivers: updating all drivers on the system.
[18:13:35 / 007.977] updateDrivers: 0 Old MTP/PTP device(s) removed.
[18:13:35 / 008.080] updateDrivers: 0 device(s) that failed previous installation removed.
[18:13:35 / 008.137] installInf: failed to install C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\Drivers\motodrv.inf.
[18:13:35 / 008.138] installInf: failed to install C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\Drivers\motccgp.inf.
[18:13:35 / 008.138] installInf: failed to install C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\Drivers\motmodem.inf.
[18:13:35 / 008.140] installInf: failed to install C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\Drivers\motport.inf.
[18:13:35 / 008.140] installInf: failed to install C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\Drivers\motousbnet.inf.
[18:13:35 / 008.140] updateDrivers: update complete.
*** Logging begins on 07/21/2009 18:19:22.
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[18:19:22 / 000.002] checkVersion: major 5, minor 1, build 2600, revision "Service Pack 3", architecture 0, suite mask 0x0100.
[18:19:22 / 000.002] checkVersion: Driver package version from ini 3.7.0.
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[18:19:22 / 000.002] checkMsiDetails: enumerating MSI details key.
[18:19:22 / 000.002] checkMsiDetails: key "Installation Type" had value "Motorola End User Installation".
[18:19:22 / 000.003] checkMsiDetails: key "Version" had value "3.7.0".
[18:19:22 / 000.003] checkMsiDetails: closing MSI details key.
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[18:19:22 / 000.003] checkWdfVersion: checking for presence/version of WDF library.
[18:19:22 / 000.003] checkWdfVersion: WDF library does not exist (this is OK).
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[18:19:22 / 000.004] loadLatestDrivers: found driver settings in C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\SDI_Installation.ini.
[18:19:22 / 000.005] loadLatestDrivers: loading driver section "Drivers"...
[18:19:22 / 000.009] parseInfLine: loaded INF file motodrv.inf (08/21/2008, 3.0.1.0) for driver "Drivers" successfully.
[18:19:22 / 000.010] parseSysLine: loaded SYS file motodrv.sys (3.0) for driver "Drivers" successfully.
[18:19:22 / 000.011] parseInfLine: loaded INF file motccgp.inf (08/21/2008,2.4.0.0) for driver "Drivers" successfully.
[18:19:22 / 000.012] parseSysLine: loaded SYS file motccgp.sys (2.4.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:19:22 / 000.013] parseSysLine: loaded SYS file motccgpfl.sys (1.5.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:19:22 / 000.016] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:19:22 / 000.020] parseInfLine: loaded INF file motmodem.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:19:22 / 000.023] parseSysLine: loaded SYS file motmodem.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:19:22 / 000.024] parseInfLine: loaded INF file motport.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:19:22 / 000.025] parseSysLine: loaded SYS file motport.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:19:22 / 000.025] parseInfLine: loaded INF file motousbnet.inf (03/03/2008, 2.0.0.0) for driver "Drivers" successfully.
[18:19:22 / 000.026] parseSysLine: loaded SYS file motousbnet.sys (2.0.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:19:22 / 000.027] parseSysLine: loaded SYS file motfilt.sys (6.1.0.0) for driver "Drivers" successfully.
[18:19:22 / 000.027] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:19:22 / 000.027] loadLatestDrivers: loaded driver section "Drivers" successfully.
[18:19:22 / 000.027] loadLatestDrivers: loading driver section "Always Remove"...
[18:19:22 / 000.028] loadLatestDrivers: loaded driver section "Always Remove" successfully.
[18:19:22 / 000.028] loadLatestDrivers: loading driver section "InstanceID Remove"...
[18:19:22 / 000.029] loadLatestDrivers: loaded driver section "InstanceID Remove" successfully.
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[18:19:22 / 000.029] findInstalledInf: searching for installed INF files...
[18:19:22 / 000.470] findInstalledInf: search complete.
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[18:19:22 / 000.471] findInstalledSys: searching for installed SYS files...
[18:19:22 / 000.490] findInstalledSys: search complete.
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[18:20:08 / 045.709] cleanOnly: removing all Motorola drivers and devices from the system.
[18:20:08 / 045.873] cleanOnly: 0 devices removed.
[18:20:08 / 045.873] cleanOnly: removal of all drivers and devices complete.
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[18:20:08 / 045.873] loadLatestDrivers: found driver settings in C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers\SDI_Installation.ini.
[18:20:08 / 045.873] loadLatestDrivers: loading driver section "Drivers"...
[18:20:08 / 045.876] parseInfLine: loaded INF file motodrv.inf (08/21/2008, 3.0.1.0) for driver "Drivers" successfully.
[18:20:08 / 045.878] parseSysLine: loaded SYS file motodrv.sys (3.0) for driver "Drivers" successfully.
[18:20:08 / 045.879] parseInfLine: loaded INF file motccgp.inf (08/21/2008,2.4.0.0) for driver "Drivers" successfully.
[18:20:08 / 045.880] parseSysLine: loaded SYS file motccgp.sys (2.4.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:20:08 / 045.881] parseSysLine: loaded SYS file motccgpfl.sys (1.5.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:20:08 / 045.881] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:20:08 / 045.883] parseInfLine: loaded INF file motmodem.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:20:08 / 045.885] parseSysLine: loaded SYS file motmodem.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:20:08 / 045.886] parseInfLine: loaded INF file motport.inf (08/21/2008,4.1.1.0) for driver "Drivers" successfully.
[18:20:08 / 045.887] parseSysLine: loaded SYS file motport.sys (4.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:20:08 / 045.888] parseInfLine: loaded INF file motousbnet.inf (03/03/2008, 2.0.0.0) for driver "Drivers" successfully.
[18:20:08 / 045.889] parseSysLine: loaded SYS file motousbnet.sys (2.0.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:20:08 / 045.890] parseSysLine: loaded SYS file motfilt.sys (6.1.0.0) for driver "Drivers" successfully.
[18:20:08 / 045.891] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:20:08 / 045.891] loadLatestDrivers: loaded driver section "Drivers" successfully.
[18:20:08 / 045.891] loadLatestDrivers: loading driver section "Always Remove"...
[18:20:08 / 045.891] loadLatestDrivers: loaded driver section "Always Remove" successfully.
[18:20:08 / 045.891] loadLatestDrivers: loading driver section "InstanceID Remove"...
[18:20:08 / 045.891] loadLatestDrivers: loaded driver section "InstanceID Remove" successfully.
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[18:20:08 / 045.891] findInstalledInf: searching for installed INF files...
[18:20:08 / 046.173] findInstalledInf: search complete.
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[18:20:08 / 046.173] findInstalledSys: searching for installed SYS files...
[18:20:08 / 046.192] findInstalledSys: search complete.
*** Logging ends.
*** Load by MSM,Logging begins on 07/24/2009 18:10:10.
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[18:10:10 / 000.021] checkVersion: major 5, minor 1, build 2600, revision "Service Pack 3", architecture 0, suite mask 0x0100.
[18:10:10 / 000.021] checkVersion: Driver package version from ini 3.9.0.
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[18:10:10 / 000.021] getMsiMsmDetails: enumerating MSI details key.
[18:10:10 / 000.022] getMsiMsmDetails: key "Installation Type" had value "Motorola End User Installation".
[18:10:10 / 000.022] getMsiMsmDetails: key "Version" had value "3.7.0".
[18:10:10 / 000.022] getMsiMsmDetails: closing MSI details key.
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[18:10:10 / 000.024] getMsiMsmDetails: enumerating MSM details key.
[18:10:10 / 000.024] getMsiMsmDetails: closing MSI details key.
------------------------------------------------------------------------------------------------------------------------------------------------------
[18:10:10 / 000.024] checkWdfVersion: checking for presence/version of WDF library.
[18:10:10 / 000.024] checkWdfVersion: WDF library does not exist (this is OK).
------------------------------------------------------------------------------------------------------------------------------------------------------
[18:10:10 / 000.026] loadLatestDrivers: found driver settings in C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\SDI_Installation.ini.
[18:10:10 / 000.026] loadLatestDrivers: loading driver section "Drivers"...
[18:10:10 / 000.032] parseInfLine: loaded INF file motodrv.inf (06/17/2009, 3.2.1.0) for driver "Drivers" successfully.
[18:10:10 / 000.034] parseSysLine: loaded SYS file motodrv.sys (3.2.0) for driver "Drivers" successfully.
[18:10:10 / 000.035] parseInfLine: loaded INF file motccgp.inf (06/17/2009,2.7.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.039] parseSysLine: loaded SYS file motccgp.sys (2.7.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:10:10 / 000.043] parseSysLine: loaded SYS file motccgpfl.sys (1.6.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:10:10 / 000.047] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.049] parseInfLine: loaded INF file motmodem.inf (06/17/2009,4.2.2.0) for driver "Drivers" successfully.
[18:10:10 / 000.051] parseSysLine: loaded SYS file motmodem.sys (4.2.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:10:10 / 000.052] parseInfLine: loaded INF file motport.inf (06/17/2009,4.2.1.0) for driver "Drivers" successfully.
[18:10:10 / 000.055] parseSysLine: loaded SYS file motport.sys (4.2.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:10:10 / 000.056] parseInfLine: loaded INF file motousbnet.inf (06/17/2008, 2.1.2.0) for driver "Drivers" successfully.
[18:10:10 / 000.058] parseSysLine: loaded SYS file motousbnet.sys (2.1.0.0 built by: WinDDK) for driver "Drivers" successfully.
[18:10:10 / 000.059] parseSysLine: loaded SYS file motfilt.sys (6.2.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.062] parseSysLine: loaded SYS file motswch.sys (6.1.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.062] parseInfLine: loaded INF file motusbdevice.inf (04/16/2009,1.0.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.064] parseSysLine: loaded SYS file motusbdevice.sys (0.0.0.2) for driver "Drivers" successfully.
[18:10:10 / 000.066] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.067] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.069] parseInfLine: loaded INF file Momdm.inf (02/24/2009,1.1.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.074] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.075] parseInfLine: loaded INF file Moser.inf (02/24/2009,1.1.0.0) for driver "Drivers" successfully.
[18:10:10 / 000.077] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.082] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.084] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.086] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.089] parseSysLine: loaded SYS file Mousbser.sys (1. 1. 0. 0) for driver "Drivers" successfully.
[18:10:10 / 000.089] loadLatestDrivers: loaded driver section "Drivers" successfully.
[18:10:10 / 000.089] loadLatestDrivers: loading driver section "Always Remove"...
[18:10:10 / 000.093] loadLatestDrivers: loaded driver section "Always Remove" successfully.
[18:10:10 / 000.093] loadLatestDrivers: loading driver section "InstanceID Remove"...
[18:10:10 / 000.093] loadLatestDrivers: loaded driver section "InstanceID Remove" successfully.
------------------------------------------------------------------------------------------------------------------------------------------------------
[18:10:10 / 000.094] findInstalledInf: searching for installed INF files...
[18:10:21 / 010.694] findInstalledInf: search complete.
------------------------------------------------------------------------------------------------------------------------------------------------------
[18:10:21 / 010.695] findInstalledSys: searching for installed SYS files...
[18:10:21 / 010.721] findInstalledSys: search complete.
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[18:10:21 / 010.722] updateDrivers: updating all drivers on the system.
[18:10:21 / 010.825] updateDrivers: 0 Old MTP/PTP device(s) removed.
[18:10:21 / 010.966] removeDevices: removing device #0: Motorola Phone (V3) (USB\VID_22B8&PID_4902\5&1BE7D9A4&0&2) | 13.
[18:10:21 / 011.028] updateDrivers: 1 device(s) that failed previous installation removed.
[18:10:21 / 011.120] updateDrivers: 0 Old Mot CDROM devices.
[18:10:21 / 011.120] updateMotDrvClassReg: could not open motodrv class key path to update
[18:10:22 / 011.885] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motodrv.inf as C:\WINDOWS\system32\DRVSTORE\motodrv_989F8AB3F0FB5FD805F730766660F315531116DF\motodrv.inf.
[18:10:22 / 012.218] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motccgp.inf as C:\WINDOWS\system32\DRVSTORE\motccgp_2B0E40CD867DD282CA1027F9A569698F0546883A\motccgp.inf.
[18:10:23 / 013.006] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motmodem.inf as C:\WINDOWS\system32\DRVSTORE\motmodem_296B472DCD0F817CC80C723B86EEF842F9F0DD28\motmodem.inf.
[18:10:24 / 013.531] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motport.inf as C:\WINDOWS\system32\DRVSTORE\motport_13D3D5DC43EEE2854D06F3DE03A16782B44499DD\motport.inf.
[18:10:24 / 013.947] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motousbnet.inf as C:\WINDOWS\system32\DRVSTORE\motousbnet_C747F81EC036F7CC39DC73BC09B6BDEB36EA40EC\motousbnet.inf.
[18:10:25 / 014.675] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\motusbdevice.inf as C:\WINDOWS\system32\DRVSTORE\motusbdevi_3E0A5922E68751FB5ECB83154D92385876042AA4\motusbdevice.inf.
[18:10:25 / 015.125] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\Momdm.inf as C:\WINDOWS\system32\DRVSTORE\Momdm_D7089C7835F0E7ECEC244A670740F4C8336E0FA1\Momdm.inf.
[18:10:26 / 015.790] installInf: [Drivers] successfully installed C:\Programme\Gemeinsame Dateien\Motorola Shared\MotPCSDrivers390_x86\Drivers\Moser.inf as C:\WINDOWS\system32\DRVSTORE\Moser_D7089C7835F0E7ECEC244A670740F4C8336E0FA1\Moser.inf.
[18:10:26 / 015.801] updateDrivers: update complete.
:mad: Also die erste dringende Frage: meine gesamten Daten sich z.Zt. (hoffentlich) noch auf dem PC - WER WEISS WOHIN DIESE DATEN WÄHREND DES UPDATE GESICHERT WURDEN??